Frequently Asked Questions
1. I like your image(s) but wish you had been standing at a different location? (That location could just as easily be looking down or looking up or anything like that.)
Answer: Very often that is correct. I can't possibly show them all. Feel free to send an email, via the form on the contact page and ask. If I do, I will send you a sample or if many possibilities present, I will post a mini collection and email you the address. Don't forget to be specific with the title(s).
2. I see that sometimes you present images in black and white or sepia tone, along with the color. Can this be done from other images in the collection?
Answer: Absolutely. Again, just email your request and I'll send you a sample in the requested tone range. If you have the software you can do this yourself or your local camera store, processor or frame shop can also do it for you. A careful inspection of images presented in different color or tone ranges suggests that your expectations of the changes may not always be met. It is best to test this at the least expense.
3. Who retains the copyright on the images you sell?
Answer: I do. Purchasing an image gives you the right to use it for your non commercial, personal use. So feel free to add it to your blog, facebook or personal home page, for example. You should not take credit for the image and it is polite convention to give the photographer credit when displayed this way or in a commercial or office environment. If you wish to put it on products or items for sale, advertising copy or brochures, or want exclusivity, you need a license. That is easy to arrange. Again, just email me and I'll get back to you with those details.
4. I placed an order but: a. I did not receive a conformation. b. The wrong images(s) were sent. c. The wrong number of images were sent. d. Some other problem occurred. What should I do?
Answer: Contact us via the contact form on the "contact us" page. Be sure to include as many details as possible, such as your complete name, payment method, what was ordered, date purchase made and so on. The more specific you are the easier it is for us to track down and correct the problem.
5. I saw your image "...titled...". Can you provide more detailed information about where, when or what equipment was used, in making it?
Answer: Absolutely. I have relatively complete records and a good memory too. Not everything gets recorded of course but when I see the image I can almost always recall the details. A good share of that information is actually attached to each image. If you do a "get info" on the image file, much of it will be displayed. If you have photoshop, graphic converter or other image display software you can access the attached information; it is called the IPTC and or EXIF information. That file tells you what camera, lens, f stop, shutter speed and so on were used. It also holds location, date made and other technical data. What it can't tell you is if a filter was used, tripod or some other gadget. If I used one of my highly specialized lenses it probably will not hold that info either. Use the email form on the contact page and put technical question in the subject line. Please pay close attention to the image title(s).
6. I want to take your image file, have it printed and framed, how do I do this?
Answer: The images can be saved to a memory stick, pocket drive or for some service providers emailed. Remember two important things. 1. always work from a copy or duplicate (saved at 100%) of the original file. 2. If a small portion of the images is to be greatly enlarged, start with one of the larger file sizes, for the best results. It is always better to crop or shrink things, then make them bigger. If the largest sale size it still or likely to be inadequate, email me and I will check the original image file to see if your requirements can be accommodated.
7. I am confused by the range of sizes being offered. How do I pick the right one for me?
Answer: This is one of those questions that can only be answered in general terms. First, I offer five sizes since the customers requirements are almost as varied as you are numerous. The smallest size ±250kb will give a nice 4 X 6" (10.6 X 15.24 cm) image or fit on a blog or home page, at 500kb about a 6 X 8" (15.24 X 20.32 cm) image and at 1000Kb an 8 X 10" (20.32 X 25.4 cm) image, a 2000kb will do a 11 X 17" (27.94 X 43.18 cm) image and so on. I simply have no way of knowing what you might want to do with any of these images. Second, if you wish to crop or use only a portion of an image you need enough size and quality to give a good result. If you only want the central 50% of the image but need that 50% to be say 6 X 8" you will need at least an 8 X 10" or 1000kbs to start with. These are generalizations of course.
For a good example of this process look at images: Crabapple22 and Crabapple23 in the Apple Blossom sub gallery, of the Flowers and Plants gallery. They are croppings and illustrate what is possible. Also, please read the "read me" file in the sub gallery it has more information about these images and the reasoning behind making them the way they are.
8. The locational information for image "...title...." was helpful but quite general can you be more specific?
Answer: Yes, in most instances I can be very specific. Use the email form and exact image titles. I will respond with significantly more detail.
9. Are you the photographer for all the images presented?
Answer: No, my wife Barbara has taken several of them. When we travel together we both cary digital cameras. All of the images offered here were made using either a Cannon Rebel or an Olympus. Barbara and I do trade the cameras between us. That kind of information is attached to each image in the EXIF file. Answer: No, my wife Barbara has taken several of them and other photographers are joining AIFI.
When we travel together we both cary digital cameras. All of the images offered here were made using either a Cannon Rebel or an Olympus. Barbara and I do trade the cameras between us. That kind of information is attached to each image in the EXIF file and in the image notes.
Harvey Spaven of Calgary, Alberta has joined us and will be contributing more images in the future. His copywriter like mine is noted in the EXIF file. In addition Harvey or any other contributor will be credited in the image notes section.
1. I like your image(s) but wish you had been standing at a different location? (That location could just as easily be looking down or looking up or anything like that.)
Answer: Very often that is correct. I can't possibly show them all. Feel free to send an email, via the form on the contact page and ask. If I do, I will send you a sample or if many possibilities present, I will post a mini collection and email you the address. Don't forget to be specific with the title(s).
2. I see that sometimes you present images in black and white or sepia tone, along with the color. Can this be done from other images in the collection?
Answer: Absolutely. Again, just email your request and I'll send you a sample in the requested tone range. If you have the software you can do this yourself or your local camera store, processor or frame shop can also do it for you. A careful inspection of images presented in different color or tone ranges suggests that your expectations of the changes may not always be met. It is best to test this at the least expense.
3. Who retains the copyright on the images you sell?
Answer: I do. Purchasing an image gives you the right to use it for your non commercial, personal use. So feel free to add it to your blog, facebook or personal home page, for example. You should not take credit for the image and it is polite convention to give the photographer credit when displayed this way or in a commercial or office environment. If you wish to put it on products or items for sale, advertising copy or brochures, or want exclusivity, you need a license. That is easy to arrange. Again, just email me and I'll get back to you with those details.
4. I placed an order but: a. I did not receive a conformation. b. The wrong images(s) were sent. c. The wrong number of images were sent. d. Some other problem occurred. What should I do?
Answer: Contact us via the contact form on the "contact us" page. Be sure to include as many details as possible, such as your complete name, payment method, what was ordered, date purchase made and so on. The more specific you are the easier it is for us to track down and correct the problem.
5. I saw your image "...titled...". Can you provide more detailed information about where, when or what equipment was used, in making it?
Answer: Absolutely. I have relatively complete records and a good memory too. Not everything gets recorded of course but when I see the image I can almost always recall the details. A good share of that information is actually attached to each image. If you do a "get info" on the image file, much of it will be displayed. If you have photoshop, graphic converter or other image display software you can access the attached information; it is called the IPTC and or EXIF information. That file tells you what camera, lens, f stop, shutter speed and so on were used. It also holds location, date made and other technical data. What it can't tell you is if a filter was used, tripod or some other gadget. If I used one of my highly specialized lenses it probably will not hold that info either. Use the email form on the contact page and put technical question in the subject line. Please pay close attention to the image title(s).
6. I want to take your image file, have it printed and framed, how do I do this?
Answer: The images can be saved to a memory stick, pocket drive or for some service providers emailed. Remember two important things. 1. always work from a copy or duplicate (saved at 100%) of the original file. 2. If a small portion of the images is to be greatly enlarged, start with one of the larger file sizes, for the best results. It is always better to crop or shrink things, then make them bigger. If the largest sale size it still or likely to be inadequate, email me and I will check the original image file to see if your requirements can be accommodated.
7. I am confused by the range of sizes being offered. How do I pick the right one for me?
Answer: This is one of those questions that can only be answered in general terms. First, I offer five sizes since the customers requirements are almost as varied as you are numerous. The smallest size ±250kb will give a nice 4 X 6" (10.6 X 15.24 cm) image or fit on a blog or home page, at 500kb about a 6 X 8" (15.24 X 20.32 cm) image and at 1000Kb an 8 X 10" (20.32 X 25.4 cm) image, a 2000kb will do a 11 X 17" (27.94 X 43.18 cm) image and so on. I simply have no way of knowing what you might want to do with any of these images. Second, if you wish to crop or use only a portion of an image you need enough size and quality to give a good result. If you only want the central 50% of the image but need that 50% to be say 6 X 8" you will need at least an 8 X 10" or 1000kbs to start with. These are generalizations of course.
For a good example of this process look at images: Crabapple22 and Crabapple23 in the Apple Blossom sub gallery, of the Flowers and Plants gallery. They are croppings and illustrate what is possible. Also, please read the "read me" file in the sub gallery it has more information about these images and the reasoning behind making them the way they are.
8. The locational information for image "...title...." was helpful but quite general can you be more specific?
Answer: Yes, in most instances I can be very specific. Use the email form and exact image titles. I will respond with significantly more detail.
9. Are you the photographer for all the images presented?
Answer: No, my wife Barbara has taken several of them. When we travel together we both cary digital cameras. All of the images offered here were made using either a Cannon Rebel or an Olympus. Barbara and I do trade the cameras between us. That kind of information is attached to each image in the EXIF file. Answer: No, my wife Barbara has taken several of them and other photographers are joining AIFI.
When we travel together we both cary digital cameras. All of the images offered here were made using either a Cannon Rebel or an Olympus. Barbara and I do trade the cameras between us. That kind of information is attached to each image in the EXIF file and in the image notes.
Harvey Spaven of Calgary, Alberta has joined us and will be contributing more images in the future. His copywriter like mine is noted in the EXIF file. In addition Harvey or any other contributor will be credited in the image notes section.
